Highly Trained Restoration Specialists

More Than Just Experience

Our team has over 100 years of experience in restoring homes and business that have suffered fire, smoke or water damage.  But we know that experience by itself isn't enough.  In order to continue to be the best restoration company in the Twin Cities we understand that we must always be training and learning new and better techniques to restore a property.

Our team of over 30 technicians participate in the following:

  1. Continuing education as part of their certification with the IICRC
  2. Company sponsored certification opportunities
  3. Weekly training sessions - both in our training room at our headquarters and "hands on training" at our 19,000 square foot facility. 

Your home or business is your most prized asset and possession - Don't entrust it's care to anyone other than the professionals at SERVPRO of Coon Rapids/Central Anoka County.

IICRC Training and Certification


The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Coon Rapids / Central Anoka County offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)