The Water Damage Restoration Process

A Systematic Approach to Water Damage Cleanup – What is Water Mitigation?

The nature of water damage and the different layouts of homes and businesses means that every water damage is unique and requires a specialized approach to restoration and dry out. By taking a systematic approach to the drying and restoration process, our certified technicians at SERVPRO of Coon Rapids/Central Anoka County can ensure that your home or business is cleaned up completely and as quickly as possible.

Every water damage clean up starts with a phone call to our office or message over our website where we have knowledgeable staff on call 24/7 to make certain that your questions get answered. Once you are put on the schedule, we will arrive on site at the selected time and perform an inspection of the loss. We will walk you through the water damage restoration steps to make sure that you are comfortable with the work being performed. By taking the time upfront to work with our clients, answer their questions, and set up a plan of action, we can get your property back to its preloss condition in a timely manner.

We service Coon Rapids, Andover, Ham Lake, and the entire Anoka County. Whether you are in need of urgent water damage restoration services or if you only have a few basic questions, we are “Here to help!” Call us today at 763-712-9712!

Water or Flood Damage?
Call Today – (763) 712-9712

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.